Progrez is a team of experienced and certified Atlassian professionals with proven expertise in ITSM, DevOps and Agile Practice who can assist you in your quest to use Atlassian products to their maximum potential.
Our Gold Atlassian Solution Partner recognition tells part of the story, but we truly believe that Atlassian make great products, so we want to make sure that everyone feels the same.
Tune Jira Service Management to meet your unique needs. It’s easy for every team, from IT to HR to legal, to set up and tailor their service desks to meet their specific needs. Deliver great service experiences fast - without the complexity of traditional ITSM solutions.
Track work across the enterprise through an open, collaborative platform. Link issues across Jira and ingest data from other software development tools, so your IT support and operations teams have richer contextual information to rapidly respond to requests, incidents, and changes.
Deliver more customer impact while managing risk. Accelerate critical development work, eliminate toil, and deploy changes with ease, all backed by a complete audit trail for every change.
Atlassian aims to help IT teams achieve their full potential by combining strong culture, proven practices and most importantly collaborative tools which helps them to execute ITSM best practices such as such as request, incident, problem, asset and change management.